77cd's Privacy Policy

1.1 Information You Provide Directly

When you create an account or log in to 77cd, the following information is collected from you:

• Full name and date of birth (for age verification)
• Mobile number or email address
• Residential information (where required)
• Payment-related information — bKash, Nagad, or Rocket number, or bank account number (for bank transfers)
• Copy of identity card or national ID (if identity verification is required)

1.2 Automatically Collected Information

While you use 77cd, our system automatically collects certain technical information:

• IP address and device identity
• Browser type and operating system
• Session duration and page visit history
• Information obtained from cookies and similar tracking technologies
• Transaction history and gaming activity records

1.3 Information From Support Communications

When you contact our support team via live chat or email, the details of that conversation and the information you provide may be stored — to improve service quality and to assist you in the future.

3.1 Payment Processors

To complete financial transactions, we work with authorized payment service providers in Bangladesh. Transaction information is shared solely to complete that specific payment process.

3.2 Technology and Service Partners

Limited information may be shared with our trusted technology partners for server hosting, data analytics, gaming software provision, and customer support services. These partners are contractually obligated to ensure the protection of that information.

3.3 Legal Obligations

Information may be disclosed where necessary to fulfill legal obligations, by court order, or in response to a lawful request from a relevant authority.

3.4 Responsible Gaming Support

For the purpose of assisting a user experiencing gambling-related problems, information may be shared with a relevant support organization with that user's consent or as required by law.

4.1 What cookies are and why they are used

Cookies are small text files stored in your browser. 77cd uses cookies for the following purposes:

• Essential cookies: Keeping login sessions active and ensuring security.
• Functionality cookies: Remembering your language preference, display settings, and similar choices.
• Analytics cookies: Monitoring site usage to improve service quality.

4.2 Cookie controls

You can disable or delete cookies at any time by changing your browser settings. Please note, however — disabling essential cookies may prevent some core features of the platform from working properly and may cause login difficulties.

We retain your personal information only for as long as is necessary to fulfill the purpose for which it was collected, or as required to be retained under applicable law.

Information for active accounts is retained for as long as the account remains open. Even after an account is closed, financial transaction records, identity verification documents, and related data may be retained for a specified period in accordance with legal obligations.

Once the retention period has ended or the information is no longer needed, it is securely deleted or anonymized.

7.1 Right to Access

You may submit a request to find out what information we hold about you.

7.2 Right to Rectification

If any information stored about you is incorrect, you may request that it be corrected.

7.3 Right to Erasure

In certain circumstances (where there is no legal obligation to retain it), you may request that your information be deleted.

7.4 Right to Object to Processing

You may object to the use of your information for marketing purposes and withdraw your consent.

77cd operates for those aged 21 and above only. We do not intentionally collect or store information from any person under the age of 21.

Age is verified at the time of account registration. If, for any reason, information from a minor reaches us, it will be deleted immediately upon becoming aware of this, and the relevant account will be closed.

Our servers and the infrastructure of our technology partners may be located in various countries. As a result, your information may be transferred to and processed outside of Bangladesh.

For any such transfer, we ensure that the necessary contractual safeguards are in place and that the standard of data security is consistent with the standard described in this policy.

77cd reserves the right to amend or update this privacy policy as needed. If any significant changes are made, we will display a notice on the platform or inform you via your registered mobile number or email.

If you continue to use the platform after a revised policy has been published, it will be assumed that you have agreed to the new policy. We therefore recommend revisiting this page from time to time.